Forum Discussion

2 years ago

Is In-game Reporting Not Working (?)

Hello, I am writing to report an issue that I have been experiencing with the in-game reporting system for Apex Legends. While I am not entirely sure if this is the correct place to raise this conce...

XHelperZ

Hero+

2 years ago

@Trgg3r

Hmm, if I'm being honest, I'm not really that sure of it.

I do know that reporting in-game doesn't produce anything in the "My Cases" section as far I'm aware, though it might for other games.

If you get reported and actioned then it's typically sent through the mail, though it's possible that for certain warnings that they might be sent through there.

I only know that when you make a ticket via https://help.ea.com/en/contact-us/ that it should show up there, though I'm not sure if doing anything else makes it show up there.

Trgg3r

2 years ago

@XHelperZ

Never received any warnings or tamp bans/bans so most likely these are not reports opened against my account.

I did receive an email regarding one of my in-game reports that they took action upon, and that report was listed in My Cases.

Seems like some in-game reports will pop up there, both cases with or without actions. Seems strange to me, should I even keep reporting in-game? Some clarity from EA would be great

XHelperZ
Hero+
2 years ago
@Trgg3r
Ah I see.
In some cases they will let you know if they actioned someone based on your report, though I don't think they let you know for every report.
I've seem some other games also try to let players know if a player was successfully actioned due to their report, though this wouldn't work for every case.
Reporting should work fine, so you can keep reporting in-game without any issues.
Though I don't think you'll get a response for every report, more of a rare thing I guess.