@EA_Mako Hello
I have a similar issue, but is it possible to prevent the data from being deleted when transferring the link of the PS4 account to another EA account?
This problem occurred because I created an account with a different email address when transferring from PS4 to PC.
Since I am paying for both PS4 and PC, I would like to integrate them if possible.
I am using Excite Translation.
Below is the original text
こんにちは
類似の案件になるのですが、PS4アカウントのリンクを別のEAアカウントに移し替える際にデータを消えないようにすることは可能でしょうか。
PS4からPCに移し替える際に別のメールアドレスでアカウントを作ってしまったため、この問題が発生しました。
PS4、PCともに課金を行っているため、可能なら統合したいです。
Community ManagerNo, I'm afraid not. There is no way to transfer your progress from one EA account to another.
Cross Progression allows you to access the content on a single EA account with all platforms connected to that same EA account. It does not allow content to be moved to other EA accounts.
Hello @EA_Mako
i have a similar situation as this person, I have two separate EA accounts and it seems that you can’t merge two different EA accounts? I have ownership to both accounts and I’ve heard that it’s possible but I’m not sure. I’m here for clarification, it also seems that I unlinked my original account to my new primary account (aka moved my ps5 data to my pc) and made it so I can merge both. Since doing so only pc ones transfers and lost my ps5. I still have ownership of the ps5 account and I can’t unlink for another 6 months. It is possible for support to unlink it for me? If I provide ownership for the account at hand? I don’t want to permanently lose all my badges and stats since I’ve been playing when the game was released
I currently own an EA account which has everything I have bought and so on.recently it got merged with a PS4 account which I don't have connection too and I want to connect it to another PS4 account which I have access to.Is there a way for this to be done?
Community ManagerCommunity Manager
