Is there a bug in EA's TOS team
EA （英语）EA 的 TOS 团队有错误吗？
Is there a bug in EA's TOS team? My account was hacked a few days ago, and hackers used cheats to play my APEX. My APEX was banned. After discovering this, I contacted the EA team for further investigation. After reviewing, the EA team confirmed that my account had been hacked and lifted my ban. However, I still cannot play games. I stayed in the APEX game hall for a while and was kicked out of the server, showing that my APEX client was banned?
Hey @1xtYhsMx2Y I understand that you are looking for more information on account sanctions and your account status, but unfortunately, we cannot provide much detail on this public forum. We have a specialized team that handles such disputes, and they will be the ones to contact you regarding your specific case. The team will complete a review of your account to see what's going on.
Here are the steps you need to follow to reach them using the web form:
Get information about your EA Account lock, ban, or suspension
