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Bucketnate's avatar
Bucketnate
6 years ago
Solved

Is there a way for an Apex coin card for Xbox to be redeemed on Origin?

My GF was trying to surprise me with apex coins for a gift and accidentally bought them for Xbox and I play on PC. Is there a way you guys can help me?
  • EA_Blueberry's avatar
    EA_Blueberry
    6 years ago

    @Bucketnate 

    Your GF has good taste in gaming. I'm afraid there is not much we can do from our end though as we cannot remove coins from an Xbox account nor refund through Microsoft's billing system.

    I can only recommend contacting our friends at Microsoft Support to see if they are able to remove that purchase and provide a replacement code. I cannot guarantee this will happen, but they'll be the team you want to direct this inquiry to.

    Xbox Support

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
6 years ago

@Bucketnate 

Your GF has good taste in gaming. I'm afraid there is not much we can do from our end though as we cannot remove coins from an Xbox account nor refund through Microsoft's billing system.

I can only recommend contacting our friends at Microsoft Support to see if they are able to remove that purchase and provide a replacement code. I cannot guarantee this will happen, but they'll be the team you want to direct this inquiry to.

Xbox Support

  • tmillet3242's avatar
    tmillet3242
    6 years ago

    I have the opposite problem. Bought an Apex card for my son, he plays on PS4 but I bought an Origin card. Any way to redeem those coins on PS4?

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