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EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
2 years ago

Issues after Cross Progression is activated on your account? Check here first!

Hey Legends! If you're encountering any issues after Cross Progression has been enabled on your account, please let us know here! If you're encountering an issue, please let us know which platf...
cross-progression
EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
2 years ago

Hey @skecchy,

Which platforms do you play on? 

Did you recently link or unlink any accounts to get ready for cross progression?

What platform(s) had your content previously that you're not seeing now?

skecchy's avatar
skecchy
2 years ago

I play on PC and Xbox. I did recently link the accounts but its strange as I only received apex coins. Im missing my content from my Xbox account

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @skecchy 

    If you had just linked your Xbox to this account from a different EA account, you won't have anything merged from it. We cannot merge content between different EA accounts, I'm afraid.

    The content from your Xbox account would still be available on the EA account where it was first earned.

    • skecchy's avatar
      skecchy
      2 years ago

      How come I was able to receive apex coins?

    • snipazrise1's avatar
      snipazrise1
      2 years ago

      @EA_Mako  I just added my steam to the EA account linked to my Xbox account and it didn't give me any of the Xbox progression, as well as It completely started me fresh. Now I cannot unlink the account for a year? so umm idk I guess I'll just log out

    • MORTY1021's avatar
      MORTY1021
      2 years ago
      @EA_Mako hola ayer me apareció el mensaje de que la la progresión cruzada ya esta aquí y aun asi no me dio todo los de ps4, mi cuenta de ea se encuentra todo vinculado entonces no se que hacer, me pueden ayudar?

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