Forum Discussion
Before the cross progression update, I had over 28,000 arena kills on pathfinder on pc(steam/origin). It took me forever to get to that many, not to even mention the other badges and stats that I worked for. When the update came out, I never wanted to merge my ps4 account to my pc account, but accidentally did by spamming “x” when loading in. I instantly tried to switch it back to my pc account, but couldn’t. After months of emailing EA support, I finally heard that I’m not able to get my account back!? I put so much time and effort into that account, I really hope there is a solution that can help me. I tried to unlink my accounts and everything they told me, but nothing worked…
- EA_Mako2 years ago
Community Manager
Hi @llamaboygg,
Stats are not able to be merged across accounts, sorry.
When Cross Progression went into effect, your highest level connected account became the primary account, which signified which stats were used for the account going forward.
You don't choose the account by pressing a button, so there wasn't an accidental merge by spamming X. That was just notifying you of what took place at that point, as platforms connected to the same EA account would have automatically been converted.
There is not a way to separate the platforms or stats back onto individual accounts I'm afraid.- llamaboygg2 years agoNot applicable
Bruh that’s wack. Thanks for your help though, I wish I came straight here before dealing with emails that took forever to respond. Thank you ☹️
- EA_Mako2 years ago
Community Manager
Sorry to be the bearer of bad news @llamaboygg, but I'm glad we could at least get the situation cleared up for you.
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