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muakamo's avatar
muakamo
Seasoned Newcomer
3 months ago

error code:tap

When connecting to Apex ranked matches, I frequently get error code: tap and get kicked out of matchmaking.

I've contacted support multiple times, but I haven't even received a response, let alone a solution, so I decided to post here.

If anyone knows a solution, please contact me.

I am not using a VPN.

3 Replies

  • Based on my experience, I can tell you that this happens because your connection to the server is mistakenly identified as an abnormal connection by the anti-cheat system. In other words, EA's anti-cheat system thinks you're doing a DDoS attack and is very likely to impose a permanent ban. I've encountered this problem before, and it usually disappears randomly after a game update.

  • muakamo's avatar
    muakamo
    Seasoned Newcomer
    2 months ago

    Thank you for your reply.
    I ran into the same kind of problem last season too, but it still hasn't been fixed even after the season ended. I'll just sulk and go to bed, hoping for the next update.

  • muakamo's avatar
    muakamo
    Seasoned Newcomer
    2 months ago

    It’s been a month and it still hasn’t been fixed.

    The devs need to tell us how to fix this ASAP.

    I’ve contacted support multiple times, but there’s no sign of it getting resolved.

    If you’re just going to ignore this bug and not fix it, then quit being devs.

    Put the users first.

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