Forum Discussion

EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
2 years ago

Issues after Cross Progression is activated on your account? Check here first!

Hey Legends! If you're encountering any issues after Cross Progression has been enabled on your account, please let us know here! If you're encountering an issue, please let us know which platf...
cross-progression
EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
2 years ago
Hi @dyxzw1,

It would be best to reach out to the support team directly using the link on the previous page of this thread.

They would be able to take a look and see if there's any other way to get that link moved for you before that 6-month timer is up.

Deleting the account would not free up any linked platforms.
antihero850's avatar
antihero850
2 years ago

I linked my Playstation account to my EA account to try to get all my progress moved over to PC.  It ended up moving everything from my PC to Playstation which was very minimal content.  When I try to unlink them it says I have to wait 6 months.  I've created cases but the EA website would not connect me with an advisor and whenever I go to revisit a case it gives me the option the resume my case but then just directs me to an FAQ article that does not help.  I clicked the link on the previous page but it just goes to the EA main help page which is no help.  It's a pretty frustrating system.  How can I unlink my account without waiting 6 months if I can't get in touch with anyone?