Community Manager
bonjours, je viens de démarré apex apres 8mois minimum sans jouer et j'ai perdu toute ma progression, comment puis-je la récupéré ? Hello, I just started Apex after at least 8 months without playing and I lost all my progress, how can I recover it?
Community ManagerHey @Leanzup,
Just looking at the account, it seems that your Xbox was unlinked from this EA Account at the time Cross Progression went through earlier in the year. I'm also seeing a Steam account was unlinked a short time afterwards.
While it looks like the Xbox account was later re-linked, keep in mind that unlinking any accounts can result in losing access to that progress as outlined in this article.
Was most of your progress made on a particular platform, or had you played across multiple platforms?
J'ai joué des milliers d'heure sur xbox, et j'ai seulement essayé sur PC jusqu'a etre monter lvl 15
Community ManagerPlease keep in mind that unlinking any accounts can result in permanently losing access to that progress as outlined in this article.
If your Xbox had the majority of your progress and you've re-linked that to the original EA Account without the progress being restored, there wouldn't be any other option available to try recovering that progress unfortunately.
Mais lorsque je l'ai délié je n'avais pas encore activer la cross progression, je ne savais même pas que la cross progression était disponible.
Community Manager
