Forum Discussion
EA_Mako
Community Manager
3 months agoWe're only able to support English language posts here, sorry.
If you've unlinked any accounts from your EA account, your progress would be lost.
Progress cannot be transferred from one account to another account. You would need to re-link to your original EA account(s) to try recovering any missing content.
If you have any issues re-linking your accounts please reach out to support so they can help get your platform account back to its original EA account.
3 months ago
It's still connected
- EA_Mako3 months ago
Community Manager
Hi @souikun,
It's connected here now, but was it ever connected to a different account?
This is typically why we'll see progress go missing. If you unlinked it from somewhere else to link it here instead, your progress would be lost.- 3 months ago@EA_Mako I've never connected to a different account. This PS account is the only account I own
- EA_Mako3 months ago
Community Manager
Hey @souikun,
It looks like both your PSN and Steam accounts were unlinked from this EA account in the past however, which will cause progress to be lost.
If you've re-linked them and this was the original account, but you still have progress missing, unfortunately that won't be anything we can restore.
Any unlinking can cause progress to be permanently lost, especially with Apex.
About Apex Legends Technical Issues
Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.36,371 PostsLatest Activity: 33 minutes ago
Recent Discussions
- 2 hours ago
- 3 hours ago