Forum Discussion

Community Manager

2 years ago

Issues after Cross Progression is activated on your account? Check here first!

Hey Legends! If you're encountering any issues after Cross Progression has been enabled on your account, please let us know here! If you're encountering an issue, please let us know which platf...

cross-progression

EA_Mako

Community Manager

1 year ago

Hey @souikun,

It looks like both your PSN and Steam accounts were unlinked from this EA account in the past however, which will cause progress to be lost.

If you've re-linked them and this was the original account, but you still have progress missing, unfortunately that won't be anything we can restore.

Any unlinking can cause progress to be permanently lost, especially with Apex.

souikun

1 year ago

@EA_Mako You're saying I'm not unlinking, right?

souikun
1 year ago
@ソイクン Is my APEX account, which I've been working for a few years, permanently deleted? The account that was charging tens of thousands of yen was a game glitch?