Forum Discussion

takerun10's avatar
takerun10
6 years ago

I've got the penalty for leaving match(at rank match) caused from error

"クライアントがチート対策機能を実行していないか、チート対策認証に失敗しました: Authentication timed out [1/2]" Sorry this is Japanese message but when I was playing rank match, apex stopped when I'm in loading screen. And this message p...
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
6 years ago

Hi all. 


I appreciate the additional details on this. 

We're currently looking into the stability issues that have been happening in some locations, including Japan. Thanks for being patient with us while this is under investigation. 

/Kent

Sageofny91's avatar
Sageofny91
6 years ago

This happens to me several times a day and I always play ranked Ieven screen recorded it and have screen shots and I live in United states in florida I have videos and all has happened 3times today 

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