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cherrymiley22's avatar
cherrymiley22
7 months ago
Solved

[July 21] Apex Account Reset

Hi, I just logged into apex through steam and my account was reset back to level 1, i have no stats, and it is telling me to compete training to play ranked. I was plat 1 and have over 3,000 hours of...
  • EA_Mari's avatar
    EA_Mari
    7 months ago

    Hey folks, 

    We have received confirmation from the team that the affected accounts should now be fixed. 

    If the issue persists, please let us know in this thread. 

    Thank you all for being patient and for sticking with us!

bambagi's avatar
bambagi
7 months ago

Got the same issue...I'm at level one after 4 years playing 😱🙈

  • TechW0lf's avatar
    TechW0lf
    7 months ago

    I got the same issue now as well.

    Lost my level progress and stats. But unlocked champs skins and currencies i still have.

    • msrio19's avatar
      msrio19
      7 months ago

      Same my account has been back to level zero for how many years of playing and my stats

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