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WaffentragerRHM's avatar
WaffentragerRHM
Rising Newcomer
1 day ago

Just trying to get a refund man

Hello, I bought apex coins today for the Godzilla event and accidentally double purchased. Coins were purchased from the EA website but I cannot for the life of me figure out how to request a refund. please help

2 Replies

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hey WaffentragerRHM​,

    If those were purchased through the website storefront directly, please follow these steps to start the refund process.

    Request a refund for your EA content

    We're unable to review transactions or initiate a refund via the forums, but those steps will help get that started. 

  • this doesnt help, because any time I try to put in anything it just sends me back to the tool which doesnt let me select anything. its literally a neverending circle

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