Kernel-Power error on new build
I just finished building my new PC, everything is up and running great, but APEX (and only APEX) has been crashing on launch or shortly after launch causing the computer to restart, and giving a Kernel-Power 41 (63) error.
Here is the event log, and also included my dxdiag export. I ran into the issue on the same rig before upgrading the graphics card (previously had a 970 in) and was having the same issue. I tried rolling back drivers, and also re-installing game (both through steam and origin). I also tried running in compatibility mode (win 7) / admin with the same results
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 12/22/2020 2:10:59 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),🏈
User: SYSTEM
Computer: DESKTOP-NEN10V5
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>8</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2020-12-22T19:10:59.9390592Z" />
<EventRecordID>3388</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DESKTOP-NEN10V5</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsT🤭n">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
<Data Name="CsEntryScenarioInstanceIdV2">0</Data>
<Data Name="LongPowerButtonPressDetected">false</Data>
</EventData>
</Event>
