Forum Discussion

6 years ago

Lag on Ps4 makes the game unplayable

The amount of times my character lags, ie rubber bands and snaps back and forth, slows down then studders and even having the game crash has increased not decreased since the last patch. It used to o...

EA_Darko

Community Manager

6 years ago

Hey @MikeOxFirm it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

It'll take you a couple of minutes to do them all but please do take the time and do them all.

Let me know how you get on and if you want to share your UO Trace then I'm happy to take a look at how your data is being routed.

Darko

MikeOxFirm

6 years ago

Like I said i've tried all the trouble shooting options to try and clear it up. Nothing works. I will share whatever you need to clear this up. I've only had these problems since the latest patch. Before the latest patch it only happened in the beginning of a match, now it happens all through out the match and it worse than ever. When it gets really bad the game crashes. I always send a report to Sony when it crashes. I know i'm not the only one experiencing this because my teammates have it happening to them too.

EA_Darko
Community Manager
6 years ago
Can you share the UO Trace that you ran when you did the troubleshooting with us @MikeOxFirm?

Darko
- MikeOxFirm
  6 years ago
  Here are the two results.
  EA UO re-test2.txt1 KB
  EA UO re-test.txt1 KB
- MikeOxFirm
  6 years ago
  I shared the info you asked for. Any feedback on this issue?
  - MikeOxFirm
    6 years ago
    Just as I thought, they are real quick to respond and say the problem is on your end. But when you give them proof that it's not than........ silence.