Forum Discussion
EA_Aljo
Community Manager
4 years agoHi there, @UNIQE24.
Disconnecting will cause the penalty regardless of how you disconnect. We should go through some troubleshooting to try to find out why that keeps happening. What system are you playing on and do you use a wired or wireless connection? Thanks!
4 years ago
@EA_Aljo If so why can't it be reconnectable? Not everywhere in the world super stable network is available.
- EA_Aljo4 years ago
Community Manager
Hello, @Meow_Vulnat
Are you saying you can't reconnect?
- 4 years ago@EA_Aljo Yes and not just me
- EA_Aljo4 years ago
Community Manager
Thanks for the response. The best I can do is troubleshoot your connection. Let me know if you'd like to do that.
- 4 years ago@EA_Aljo In season 9 it did this to me, but let me join back into the match. But now it disconnects, the tells me my reservation timed out. Then takes me back to lobby with the ten minute abandon penalty. On PS4.
- 4 years ago
I've been having this issue as well, and I can't reconnect because I've been suspended for 10 min. plus losing rank... I have great internet, but for some reason I get kicked often in ranked only.
- EA_Aljo4 years ago
Community Manager
Hello, @NickPulos
What system do you play on and do you use a wired or wireless connection? Thanks!
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