Lag When Fighting, Every Game
I have been getting tons of lag since Genesis, now it's gotten really bad because I can't even go into a fight without huge freezes and really constant lag. I have done so many things and nothing fix...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerDo you see the column that says pkts r/s? This needs to get up to 100 before you stop the test. You're stopping it at 42. This is step 7 in the test instructions. That will explain it as well.
@EA_Aljo Ah. Alright I will run it again. Also, does it need to be exactly 100 or can it be over 100 because 1 of them takes awhile before reaching 100.
@EA_Aljo I sumbited both tests
@EA_Aljo
I saw somewhere the prediction error was caused by congestion and packet loss. I do get some congestion in game. I also get prediction eroor WITH latency in both battle royale and arenas. The game is currently unplyable for me because the game lags so much and when I am fighting especially.- EA_Aljo
It's fine if you go over 100. From the tests you've submitted, I can see you have a higher than usual ping for being on a wired connection. Are you using a powerline adaptor by chance? Also, I'm seeing very high worst pings and a slight amount of packet loss before you reach our test server. This looks to be an issue with your ISP. You can try using alternate DNS settings with the instructions here. Also, opening the ports for Apex may help. They are listed here.
@EA_AljoI lowered my in game txtures to disables, adaptive resolution fps target to off and TSSA to disables. It seems to help. Also yes I am using a powerline adaptior
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Edit: I changed my DNS to google. I will test Apex later
@EA_AljoI found that the DNS change really helped I will keep trying and get back to you on how the game runs
I have nailed down my issue to the server and in game settings. The significant difference in game is Texture streaming budget, if i put it on disabled I don't get much lag at the cost of blurred textures, if I put it on very low the game lags an extreme ammount
- @EA_Aljo I am also getting the 100% CPU issue since the start of Season 10. I have a Nvidia GTX 1050 and it can run Very Low Texture Streaming. But when I have it on the game lags. Also putting Adaptive Resolution FPS Target to 0 or 100 does not help with it
bro I really have that kind of an issue too. there is no problem with my connection when I play arena in the first matchmaking, and then in every 2nd or 3rd or maybe 4th game is always getting high packet loss around 15-40%. it always happens everytime i boot my pc. I don't think that's because of my internet, because every other game I played does not have issues with packet loss or latency. I assume that is because of the server itself, well I am playing in Singapore server, in the main menu, it says 29ms 0% but in the game that issues appear. is it true setting the DNS will fix the issue?
- EA_Aljo
I'm glad to hear the lag issue is resolved. There are a few possible fixes for the 100% CPU problem you're facing. One is to update the Nvidia graphics drivers using the express method and then launching the game through the GeForce Experience. Another possible resolution is to update the CPU drivers with the instructions here. Also, it could be related to Windows Defender. Try the steps here and see if that helps. Lastly, there has been some luck with updating the EasyAntiCheat folder with the instructions here.
Please let me know if any of these possible solutions help. Thanks!
@EA_AljoThe game runs pretty well now, instead of micro freezes, it is now stutters but only sometimes. I beleive I cannot run textures due to bad optimization for this season, as for prevouis seasons I could run it.
--Thanks, Federal- EA_Aljo
I'm really glad to hear there's an improvement. As far as the textures go, have you tried setting Adaptive Resolution FPS Target to 0 in the advanced settings?
- @EA_Aljo Yes I have it on 0 as well as Anti Analysing off
- @EA_Aljo I have the almost the same problem since the s10 came up. and it's not only me. my boyfriend have the same issue and my friends. this only happen on battle royale. in arena all goes smoth. already we did all troubleshooting steps and we have ping spikes on battle. it's really unplayable and frustrating since we bought the battle pass and we can't do the daily and weekly quests. this start 1 day after the s10 update.
@EA_AljoI don't know much about how servers work but I have a theory. When I have textures on it causes some kind of bug in the servers, making them unable to proccess my incoming gameplay WITH the textures in it, without the textures the game doesn't have to worry about replicating the map (the game replicates the whole map to keep the game real world) with the textures in it so it can run smooth.
- @EA_Aljo Also I was watching a youtuber for Apex and saw that they had Prediction Error almost all the time but it did not effect how they played or caused them to have freezes
- @EA_Aljo I think I fixed the lag. I uninstalled Easy Antic Cheat and a few other files and restored them and it seemed to really help. I think the game is just laggy at points as I can't really do much to fix that. Thankyou for all your help 🙂
--Federal - EA_Aljo
Great! I'm really glad to hear that. If you have any other issues, please let us know.
We are currently investigating reports of connection issues, but if you'd like to be sure there's nothing on your end causing this, we can go through the troubleshooting. Just let me know. Thank you.
- @EA_Aljo I'm pretty sure the issue is my Graphics Card. I don't have enough VRAM for reccomended but I have enough for minimum
- EA_Aljo
That's certainly possible. If you happen to upgrade that card and see a difference, let me know. Thanks!
- @EA_Aljo I turned on the Performance display, and I saw that in arenas the Ping was around 10-30. In Battle Royale the Ping is around 50-70. Arenas runs pretty well, but battle roayle is usually laggy
- EA_Aljo
Unfortunately, I don't have anything else to suggest. Possibly, an advisor will have some other possible resolutions for you. Please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!
- @EA_Aljo In the performence bar, the I/O thing goes really high on the left side. I am not sure what that means but I have been getting ping spikes around 500 so it thought it could be that.
- EA_Aljo
I'm really sorry. I wish I had more to suggest, but I'm out of ideas. Please see my previous post for instructions on contacting support. If they figure it out, please update me here. Thanks!
- @EA_Aljo , Hi again. I know this has nothing to do with my problem but I was wondering if you could clear this up, will the Halloween skins for 2021 only be obtainable by packs? In the video it says it would but there was no proof at all so I was wondering if you had any insight into this?
https://youtu.be/5Mqdud6TGHA?t=121 - EA_Aljo
We don't have any details on this currently. Keep an eye on our official channels. When we do, you should see an announcement. Thanks!
could you help me read this trace please, i logged a call with the support team because i didnt want to post something with my ip publicly but it was closed as no fix available and i got linked to the basic troubleshooting page
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