Serious compliance violation due to denial of service to specific users

Hey dolich-shotiger​,

I'm not clear on what the issue is here, can you clarify?

We, here, do not have the ability to block support access. Are you having trouble opening a case with support? I see quite a few cases opened successfully recently, but depending on the issue(s) you're contacting support about and the categories you're selecting when creating a case, you won't always have the ability to speak with an advisor.

That's not an employee revoking access, that is simply the case that there are certain situations advisors are unable to assist with, so in those cases you'll be given other relevant resources rather than being placed in a chat where nothing can be done. 

If you're looking to provide feedback about the game, you're welcome to do that here on the forums. Not every post receives a response, however the issues and feedback posted here are passed along to the relevant teams to be reviewed and/or considered. Keep in mind this does not guarantee they will be addressed in the manner or within the timeframe you may demand, as there are often a great number of various issues being looked into that require different amounts of resources, priorities, and attention from various teams.