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lPurpleWizardl's avatar
lPurpleWizardl
4 years ago

Latency and prediction error icon.

Every other game or so i get latency icon or prediction error icon in my top right cornor and it doesnt disappear untill the match is over. Some of my other friends is also starting to get this and i...
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
4 years ago

Hey @lPurpleWizardl, 

Which platform are you playing on? Have you tried switching to any other datacenters to test if that makes any difference? 

lPurpleWizardl's avatar
lPurpleWizardl
4 years ago

I am playing on Steam and it also happened when i tried using Origin to check if it helped.

I have tried changing datacenters as well with no luck.

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @lPurpleWizardl 

    Thank you for the info!

    There are a few things we can try which could help with the issues you've been seeing. When you have the chance can you try running through the basic and advanced connectivity steps from the EA Help website to see if that helps? 

    If you're still running into the same problem after that please let me know. Thanks! 

    • lPurpleWizardl's avatar
      lPurpleWizardl
      4 years ago

      I have sadly already tried all that but without luck. I think it is the game which has a bug or whatever you wan't to call it or the data centers i usually use (Frankfurt 1, 2 and Amsterdan).

      But if you wan't any other info which can help or if you have any other ideas i am all ears.

      I am gratefull for the effort!

      • EA_Kent's avatar
        EA_Kent
        Icon for Community Manager rankCommunity Manager
        4 years ago

        @lPurpleWizardl 

        I appreciate you giving it a shot! 

        Can we also try setting a different DNS in Windows to see if that makes any difference? I've heard from a few people in the past who said that setting a different DNS has helped with similar issues. 

        You can update the DNS through the Windows TCP/IP Settings. For more info on how to get there check out the Microsoft Support website. Choosing the Manual option will let you enter a DNS of your choosing. I usually go with the public Google DNS (Primary DNS: 8.8.8.8; Secondary DNS: 8.8.4.4), but I've also heard that using the Cloudflare DNS resolver can help (Primary DNS: 1.1.1.1). 

        If you're able to give that a try please let me know if you're still seeing any of the same issues afterward. Thanks again! 

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