Forum Discussion
@Herr4dleroh. can i fix it or do i have to clean my cpu or something? im playing in a laptop. idk if the problem is on my side or not. this is the only game i play right now.
@douknowdaway399 It's the game's problem, not yours. The only thing we can do as of now, is to wait patiently for a silent patch.
- EA_Kent5 years ago
Community Manager
Hey @douknowdaway399.
When you've got a chance would you mind sharing a DxDiag so we can take a look? For more details on how you can pull one up check out the EA Help website.
Once you have the text file please attach it to this thread. Thanks!
/Kent
- 5 years ago
@EA_Kent is this okay?
- 5 years ago
@Herr4dleroh okay. I've been playing apex since the end of season 3 and this is the only huge bug I've gotten so far hope it gets fixed soon ☹️
- EA_Kent5 years ago
Community Manager
Thanks, I appreciate it!
Can you test something for me when you have a chance? What happens if you start up your PC in a Clean Boot before you launch Apex Legends? Does it still take a long time to load everything in?
For more info on how to set one up check out the EA Help website. Let me know how that goes when you've got a chance. Thanks!
/Kent
- 5 years ago
@EA_Kent will the boot erase any files or apps? because i don't want to delete any other apps or anti virus.
Featured Places
Apex Legends Technical Issues
Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 27 minutes agoCommunity Highlights
- EA_Blueberry7 years ago
Community Manager