Forum Discussion
@Herr4dleroh. can i fix it or do i have to clean my cpu or something? im playing in a laptop. idk if the problem is on my side or not. this is the only game i play right now.
@douknowdaway399 It's the game's problem, not yours. The only thing we can do as of now, is to wait patiently for a silent patch.
- EA_Kent6 years ago
Community Manager
Hey @douknowdaway399.
When you've got a chance would you mind sharing a DxDiag so we can take a look? For more details on how you can pull one up check out the EA Help website.
Once you have the text file please attach it to this thread. Thanks!
/Kent
- 6 years ago
@EA_Kent is this okay?
- 6 years ago
@Herr4dleroh okay. I've been playing apex since the end of season 3 and this is the only huge bug I've gotten so far hope it gets fixed soon ☹️
- EA_Kent6 years ago
Community Manager
Thanks, I appreciate it!
Can you test something for me when you have a chance? What happens if you start up your PC in a Clean Boot before you launch Apex Legends? Does it still take a long time to load everything in?
For more info on how to set one up check out the EA Help website. Let me know how that goes when you've got a chance. Thanks!
/Kent
- 6 years ago
@EA_Kent will the boot erase any files or apps? because i don't want to delete any other apps or anti virus.