Forum Discussion

3 years ago

Solved

Linked Steam Accounts

My friend visited me and wanted to play Apex on his account. He unlinked my EA account from the Steam account and linked his account. When trying to change the linked account again, it was not possible. My main account is supposed to be linked with a Steam account when it isn't. When checking the connections tab on the EA website, It only says "link" as if no account is linked.
I would really like to play on my account with Steam but I can connect it.

In other Forum posts, they suggested getting in touch with the support. I couldn't find any phone number nor Email. If there is no immediate solution to this problem, I would like to get some contact details so I can get in touch with the support.

EA_Barry
3 years ago
@XSheriko

If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

3 Replies

EA_Barry
Community Manager
3 years ago
@XSheriko

If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/
zdy770516
3 years ago
My EA account has been unbound to Steam, but six months have passed. I am bound to another Steam account, and it shows that I am still bound to my previous Steam account. However, it is not displayed on the EA official website that I am bound to Steam. How can I solve this problem
EA_Shepard
Community Manager
3 years ago
@zdy770516 If it still shows the wrong accounts even though you linked the accounts and everything is actually fine, unlink the accounts again, reset the EA account password and then relink them. It's about getting the account synced back up.