Forum Discussion

GiggleCaustic's avatar
GiggleCaustic
2 years ago
Solved

Linking

What the hell do ea mean by “Lifetime” Do yall mean the 6 months we have to wait or do you mean that I can’t link my old account back to my ea account because I unlinked my old Psn and linked my new ...
  • EA_Mako's avatar
    EA_Mako
    2 years ago

    Hi @GiggleCaustic,

    These would be two separate timeframes. Once you've linked a platform to an EA account, you will not be able to link a different account from that same platform in the future.

    In this case that just means since the listed PSN account has been linked to this EA account, you would not be able to link a separate PSN account to this same EA account in the future, even if you remove this PSN account.

    The 6-month cooldown is related to linking/unlinking a particular platform. If you've unlinked one account you wouldn't be able to do so again with that same account for 6 months.

    So, for example, if you've unlinked a PSN profile from EA account 1, you would be able to link it to EA account 2, as long as EA account 2 has never had a PSN profile linked.

    If you're trying to then unlink the PSN from EA account 2, you would need to wait 6 months from when it was unlinked from the first EA account.

    If you've mistakenly unlinked and are having trouble getting that re-linked to the correct account, please contact support so they can see what other options may be available.

    Keep in mind as well that unlinking like this will make you lose your progress in Apex. Your progress is stored on the EA account level and cannot be transferred to a different account.

GiggleCaustic's avatar
GiggleCaustic
2 years ago

Ok I’ll tell you everything so you won’t be too confused on the situation I unlinked my old apex Psn with 10k kills and everything because I was Psn banned i unlinked that old one and linked a new one midnightcaustic now I want to unlink the new one and link the old one to get my stuff back when I unlinked it and tried to link the old one they told me I can’t with this screenshot below What can I do to get my old apex account back if there is a way to get my account back what must I do to get it back??

EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
2 years ago
Hi @GiggleCaustic,

If that was the original account and you're having trouble re-linking it, you'll need to speak with support to see what options they have available.

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.36,999 PostsLatest Activity: 2 hours ago