Linux players getting banned

Hey guys 4:20PM GMT+8 over here . I received  an email which told me that they removed the sanction placed on my ea account.

Hope everyone here gets theirs too.

Thanks for everyone here that raised this issue.

Have a nice day.  

(update)

In the ban history on ea help says that I still have a active ban.

Guess it may need time to update or something

(update update)

Yup two minutes after it says overturned now 

good morning :-)

I received an unban message today morning at 9:18am CET,
it also says "lifted" when I look into my ban history.


You`re Legends!
@piewhat@ADAMPOKE111@Asmodeus566
@RMED24 @Jaxseven @FAT9L @EA_David

@rail_hailCan you tell me at what time and day you got banned?

@mlkapex011Oh... Thanks for the info tho. I guess it's not queue type revoking process.

Edit: Forgot to mention that i still have ban. ;( 

Hey yeah that’s great you guys all got the issue fixed but I’m still screwed I guess it’s my fault I didn’t get mass banned with a bunch of others so I guess I’m just screwed @EA_David  @EA_Mako I am going to post on this thread everyday until my account is fixed.

@FlyingPaperPlane 

Thank you for your vote of confidence. 

I just am happy to know that I was able to flag this up and that it looks like things are getting done for you Linux players with this problem.

@piewhat and @RMED24 are really the ones to thank they got the ball rolling in the first place.

wishing all of you Linux gamers GG's in the future.

Yeah, all of us.

@QKLY_VACBAN 

I apologize for the use of "all" in my last post. I have edited that. I understand that the situation is frustrating but these things take time. 

Please don't shoot the messenger. Especially one that has lent a helping hand.

@QKLY_VACBAN 

No problem. I should have used a better choice of words myself. 

I really, really do hope that this Linux issue will be cleared up for all, that were accidentally affected. 

Keep your head up and when you can game on.

Is this a mistake?
Why is there no REASON in my MY BAN HISTORY?

They don't tell me why I got Banned.

Still banned over here. I think it's likely nobody at EAC is aware that this is still going on. The main issue is communication, since there's literally no way to get a human at EAC to investigate the issue through official channels. I think we've waited long enough that a re-escalation is reasonable, so if it is possible that someone here could kindly re-flag this issue to a CM (or possibly any other kind of action), those of us still banned would really appreciate it.

I don't think you should be making so many cases.

Even if the ban wasn't rightful, opening that many cases could work against you as they could consider it spam.

Might be better to wait for some more information related to this, though that might take a while.

If 5 cases haven't helped, making an additional 100 cases won't help either.
For that fact alone they might even not consider unbanning a person, though of course I'm not saying that's the case.

Also it's best to contact the developers that made Proton in this case, as this is something that has to be solved on their side, probably requiring them to contact EA too.

EAC is probably partially involved too, so maybe contacting them too could help.

Though making a lot of cases despite previous ones not making a difference (especially if you've been told not to make any further ones on the matter) usually will not change the outcome and in some cases it could make it worse.

Also note that a chargeback could result in an instant permaban of (probably) the entire EA account as far I'm aware, I don't recommend doing that.

@IGORS7999 

I understand that but if 100 cases have passed and nothing has changed you'll have to look at other options.

Like contacting the proton devs and trying to fix this, which could result in proton devs contacting EA to get the issue resolved.

It's entirely possible you got banned for something else, like an compromised account.