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NateTheNoggin's avatar
NateTheNoggin
New Novice
15 hours ago

High Packet Loss But Low Ping

ever since the update of the 4th of march 2026 I've been experiencing a immense amount of packet loss making the game unplayable.

as a way to try and fix the issue myself I've done the following:

  • port forwarded all UDP and TCP ports
  • repaired easy anti cheat (i get the currency constantly loading bug along with "failed anti cheat authentication error as well")
  • repaired the game files
  • allowed all executables relating to apex legends though the windows firewall 
  • set apex legends and the easy anti cheat as administrator
  • tried multiple different data centers
  • changed my backup and preferred DNS
  • disabled and or paused devices on my network
  • uninstalled or disabled background applications
  • used TCPOptimizer
  • and finally ran a speed test using google to see if it is just my internet but spoilers it is NOT my internet

I will provide a gameplay video and a screenshot of my internet speed test as well as the anti cheat authentication error

https://youtu.be/RbTqcbASd88

as you can see i don't think my internet is the issuei usually get this error when i return from a game where i had packet loss the entire time and or a majority of the matchmy main data center is us-west-2 for clarification, i normally never have any packet loss once so ever, and as you can see my ping is low.

 

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