Forum Discussion

3 years ago

Linux players getting banned

Edit: Looks like they fixed the issue causing the bans. Edit 2: EA is reversing bans and sending out emails letting you know. Yay! Hello, I believe myself and a few others got banned for just playi...

XHelperZ

Hero+

2 years ago

If 5 cases haven't helped, making an additional 100 cases won't help either.
For that fact alone they might even not consider unbanning a person, though of course I'm not saying that's the case.

Also it's best to contact the developers that made Proton in this case, as this is something that has to be solved on their side, probably requiring them to contact EA too.

EAC is probably partially involved too, so maybe contacting them too could help.

Though making a lot of cases despite previous ones not making a difference (especially if you've been told not to make any further ones on the matter) usually will not change the outcome and in some cases it could make it worse.

Also note that a chargeback could result in an instant permaban of (probably) the entire EA account as far I'm aware, I don't recommend doing that.

IGORS7999

2 years ago

@XHelperZ Dude, I am pro player. I am playing from season 7 and never got banned before. I have 21000 kills all seasons as master rank and season 12 predator rank. It is Al big miscarriage of justice. I will not stop writing letters. I never hack I never cheat and got banned. It's extremely unfair

XHelperZ
Hero+
2 years ago
@IGORS7999
I understand that but if 100 cases have passed and nothing has changed you'll have to look at other options.
Like contacting the proton devs and trying to fix this, which could result in proton devs contacting EA to get the issue resolved.
It's entirely possible you got banned for something else, like an compromised account.
IGORS7999
2 years ago
@XHelperZ I really believe that could do something. Because I am unguilty. And that's my main motivation fact.
PhilMcCr3v1ce
2 years ago
Hello EA?
Any official statements about this issue that lasts for over a month now?
I actually gave up at this point. I get the same auto-generated mega bot-like replies over and over. I'm sure nobody even took a few seconds to look at my case, they just have a timer to the bot reply.
No official communication anywhere about this. Honestly, this is a joke.
IGORS7999
2 years ago
@PhilMcCr3v1ce Yes yes. You are right. I have the same idea about timer and bot replys. TBH I really hate ea. It is a horrible company