The game won't progress past the title screen.

When I launch Apex, it displays an “Anti-Cheat Authentication Timeout” error and the game won't proceed.

Here are the troubleshooting steps I've already tried:

・Reinstalled the game

・Verified game file integrity

・EasyAntiCheat window flashes briefly but doesn't actually open (same result when running as administrator)

・Checked firewall settings and disabled antivirus software

・Updated graphics drivers

・Reconnected to the internet

・Contacted EA support (awaiting response)

Nothing changed even after doing all this.

Note: I downloaded via Steam, but the same issue occurred when downloading through the EA app.

I have very little computer knowledge, so please provide clear explanations if possible.

This text was automatically translated from Japanese to English.

Please let me know if anything is unclear.