Linux players getting banned

i just woke up and received the same email. This part suggests that we aren't engaging in cheating, but rather causing disruptions to EA services or accounts. In simpler terms, they think we ddosed the server . I played a game where the whole server was getting ddosed , having 200 ping and can barely move or do anything. Punishing us for someone else who is ddosing when we were trying to play the game what is this can you explain it to me @EA_David @EA_Blueberry @EA_Barry  can you contact someone and see what is happening!? i beg you

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@rasmusthekawaii wrote:

You break our rules(https://www.ea.com/terms-of-service#section6) if you:
• use software that interferes with or disrupts an EA Service or another user’s account.
• use undocumented features, exploits or cheats in-game that disrupts an EA Service or another user’s account.
• use software or cheats that disconnects other users from the EA servers.

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Had that lying mail this morning saying WITHOUT any proof that I cheated.

Is there a proper support team that know at least how to communicate about the problem or this multi billion company that is EA knows just how to cash money and have no respect for their clients?

There's some EA folks running here but as my reads progress about this topic they hide inside the "we can't do something for bans". Just escalate man ! There's no incident manager in this company or what?

Seriously this incident seems to run since last week for the 1st bans and NOBODY can tell us what's happenings apart automated support mail confirming something that is completely WRONG, and without proof.

Is that how a leading company in video game acts? What a joke.

Still I paid for a battle pass. Fix or refund.