Forum Discussion

3 years ago

Linux players getting banned

Edit: Looks like they fixed the issue causing the bans. Edit 2: EA is reversing bans and sending out emails letting you know. Yay! Hello, I believe myself and a few others got banned for just playi...

rasmusthekawaii

2 years ago

I recently got the email stating the following:

Hello,

Thanks for contacting us about your account action.

We got your note and did a full investigation of your account. After reviewing your case, we determined that we took the correct action in accordance with EA policies and procedures.

What this means

We have confirmed that your account was involved in cheating. Because of this, we will not remove the sanction on your account.

You break our rules(https://www.ea.com/terms-of-service#section6) if you:
• use software that interferes with or disrupts an EA Service or another user’s account.
• use undocumented features, exploits or cheats in-game that disrupts an EA Service or another user’s account.
• use software or cheats that disconnects other users from the EA servers.

as far as I know linux is an official platform to play on and I hope that I get unbanned. I do not use any of the latencyflex software or vk whatevers that I have now had learned about from other users.

I hope this issue gets resolved soon and I get to enjoy the game with my friends.

0000_L0st

2 years ago

i just woke up and received the same email. This part suggests that we aren't engaging in cheating, but rather causing disruptions to EA services or accounts. In simpler terms, they think we ddosed the server . I played a game where the whole server was getting ddosed , having 200 ping and can barely move or do anything. Punishing us for someone else who is ddosing when we were trying to play the game what is this can you explain it to me @EA_David @EA_Blueberry @EA_Barry can you contact someone and see what is happening!? i beg you

@rasmusthekawaii wrote:
You break our rules(https://www.ea.com/terms-of-service#section6) if you:
• use software that interferes with or disrupts an EA Service or another user’s account.
• use undocumented features, exploits or cheats in-game that disrupts an EA Service or another user’s account.
• use software or cheats that disconnects other users from the EA servers.