3 years ago

Linux players getting banned

Edit: Looks like they fixed the issue causing the bans. Edit 2: EA is reversing bans and sending out emails letting you know. Yay! Hello, I believe myself and a few others got banned for just playi...

Insomnia1250

2 years ago

I'm facing the same problem. My system:
Pop!_OS
Steam (Deb)

RacsuChile

2 years ago

@Insomnia1250 Hi, to add you to the doc list I need you to provide more specific information about your case, like your launch options, system components, version of proton, etc.

- Racsu

DharkIsCwacked
2 years ago
@RacsuChile should i add more information to my case as well? i didnt add much info aside from OS, proton version, and i think steam username?
- Wazzatay1233
  2 years ago
  @DharkIsCwacked @RacsuChile I just updated my first post to include system information, proton version, and launch options. It on page 23 if you want to add it to the doc. https://answers.ea.com/t5/Technical-Issues/Linux-players-getting-banned/td-p/12338557/page/23
  - BioAlm
    2 years ago
    It happened to me as well, at August 19, saying that I'm cheating, but of course I'm not, I love this game I'm playing since day 0.
    I opened a ticket, declined with a generic answer (same as reported in this forum). I opened an other ticket asking them how to share information, they answer the same way.
    
    PC specs :
    - OS: Arch Linux
    - Kernel: 6.11
    - Resolution: 4k
    - Desktop Env.: KDE
    - CPU: AMD Ryzen 5 3600
    - GPU: AMD 6900
    - Memory (total): 16 GB
    Steam Launch Options and Compatibility :
    - Proton Experimental
Insomnia1250
2 years ago
@RacsuChile
PC specs :
- OS: POP!_OS LTS
- Kernel: 6.4.6-76060406-generic
- Resolution: 1080
- Desktop Env.: KDE Gnome
- CPU: AMD Ryzen 7 2700x
- GPU: NVIDIA 3080Ti
- Memory (total): 32 GB

Steam Launch Options and Compatibility :
- Proton Experimental
- f126b95252f5369
  2 years ago
  The kernel versions, proton versions and distributions vary so much that I’m guessing this will be a hard one to isolate unless it’s something super obvious with EAC. No common denominator with the configurations of people reporting; some run pretty vanilla setups and some have overlays, multiple kernel version separated by a major version, different proton versions, different DEs. Really hope they have proper metrics, otherwise this will be really laborious to sort out.
  - UngerGames
    2 years ago
    @f126b95252f5369bWell, ~90% of the users in here were banned on/after the night of Aug 17th. So, Respawn can probably narrow a lot of stuff down by just looking at what changed before vs. after that date. But the ~10% of people who were banned before that will be tougher to sort out.
Much_Diggums
2 years ago
@RacsuChile I added more specs to my original reply #213
https://answers.ea.com/t5/Technical-Issues/Linux-players-getting-banned/m-p/12861975#M175836
Thanks
- FlyingPaperPlan
  2 years ago
  This forum thread was successful in getting people unbanned during march,
  which has been a great moment for linux gaming in general.
  
  They finally listend and the community has shown that the ban hammer often gets where it shouldn't. Ironically, it's the casuals and core gamers who are hit the hardest. Unfortunate for me that i've been banned again at the end of may, description here.
  
  I'm receiving declines for 2 months straight and I would really appreciate some sort of positive attention as I'm feeling like nobody cares at all. Back then it happened out of nowhere and I think it needs to be heard as much as everyone else here.
  - PolluxAU
    2 years ago
    @FlyingPaperPlane well i care lol. i want everyone to be unbanned as it puts a bad taste in lots of people mouths about linux gaming. i run a linux channel and people in the comments are literally asking if they will get banned for playing it on linux and i dont know what to tell them. i cant be 100% certain that they wont get banned anymore because of dev studios like respawn making these changes that get people banned for just playing the game.