Installed the game, stuck at loading screen.I tried running in compatability mode (win7), tried clearing cache (ipconfig /flushdns), tried removing Respawn folder in Home directory.Tried linking my steam account.Also reinstalling origin/apex didn't help.Nothing helped so far.Origin name: Empyw

I also tried making new account.

UPDATE:I did a clean windows installation on Dual Boot (vhdx).The new installation I installed origin & apex.The SAME problem persists on clean installation of windows in dual boot mode (used virtual hard drive).I start to think it has something to do with Settings of video card or something else?Anyone?

I went back to the main topic for this error:-Have you tried resetting the hosts file?https://support.microsoft.com/nl-nl/help/972034/how-to-reset-the-hosts-file-back-to-the-default-A post i found:"My fix was to change data center.When on the loading screen (with white circle) for the second time, hit ESC and click on "data Center" at the bottom in the middle.Choose any data center that gives good ping (Avoid -1).This fixed all the loading problems for me."-Make a new origin account-If you have steam try and prevent if from running on windows start-update latest windows patches-clicking update on apex in origin then immediately repair apex-Another comment i found:STEP 1: ALT+F4 the game.STEP 2: Log out of Origin and close it.STEP 3: Launch Origin and login (not autologin)STEP 4: LAUNCH GAME.-Check this video:https://youtu.be/K8ayXXXUFL8-Another comment:Navigate to this folder(Your main OS drive, probably C):\Users\(Your PC's user profile)\Saved Games\Respawn\Apex\localDELETE THE TEXT FILE CALLED 'previousgamestate'-Another comment:4. Deleted my C:\Users\YourName\Saved Games\Respawn folder, navigated to my exe file in my Program Files folder and run as Admin: Worked- Try -quickstart command in game properties- Run cmd prompt as administrator and enter sfc /scannow (wait for it to finish then restart pc clean reboot)-Disable cloud storage in origin (make sure to revert if it doesnt work)-If you feel comfortable removing visual c++ libraries remove all of them, restart pc clean reboot then start adding them one by one 2010/2012/2013/2017 in both x64/x86 latest update from microsoft website-Try increasing available virtual memory on your drivesGood luck

Hey Bluelagoon,I can successfuly ping it:Pinging easo.ea.com [159.153.64.173] with 32 bytes of data:Reply from 159.153.64.173: bytes=32 time=122ms TTL=245Reply from 159.153.64.173: bytes=32 time=125ms TTL=245Reply from 159.153.64.173: bytes=32 time=122ms TTL=245Reply from 159.153.64.173: bytes=32 time=123ms TTL=245Ping statistics for 159.153.64.173:Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),Approximate round trip times in milli-seconds:Minimum = 122ms, Maximum = 125ms, Average = 123msPing is working.I want to tell you something.I am very grateful for your help. You have tried to help me beyond anything and you have put so much effort into trying to find a solution for me.I am very grateful for this indeed. That is awesome and I cannot show my appreciation as much as I'd love to. I didn't believe someone would have such an urge to help other peopleand this is all for admiration which you deserve.I want you to let me continue bumping this thread now until an EA representative tries to jump in for the conversation.I think I took enough of your time and I don't want to keep taking from your time.If an EA representative decides to jump in, I'd gladly do anything to help resolve the issueThank you again, you have been awesome.I will keep bumping this thread every day.

Today i download this app called currports.. I wanted to see which ip adresses apex is connecting to.. I find out apex is using amazon cloud services.. Mostly i wanted to find out if switching server (Data Center option) manually actually does something.. I find out it doesnt store that setting.. If you reset the game it just automatically selects whatever server i dont know the criteria.. I also dont know if it actually goes to the server after you click on it and enter the game..https://www.nirsoft.net/utils/cports.html

Loading screen spinning circle | EA Forums

63 Replies

Empyw
7 years ago
I tried each and every proposition from that list again.
Nothing helped.
Have in mind I did clean OS installation.
Probably something hardware related is not supported here.
I will be waiting for patches or updates or staff commenting here.
I will post when I try something.
Thanks again.
Konform103
7 years ago
No worries man hope u make it work.. Btw the servers of apex are down atm so everybody has your issue right now^^
Empyw
7 years ago
Another day, another bump.
Konform103
7 years ago
Hi man i found the server of ea.. Can you try if you can ping it using cmd.exe?
Server:
easo.ea.com
Empyw
7 years ago
Hey Bluelagoon,
I can successfuly ping it:
Pinging easo.ea.com [159.153.64.173] with 32 bytes of data:
Reply from 159.153.64.173: bytes=32 time=122ms TTL=245
Reply from 159.153.64.173: bytes=32 time=125ms TTL=245
Reply from 159.153.64.173: bytes=32 time=122ms TTL=245
Reply from 159.153.64.173: bytes=32 time=123ms TTL=245
Ping statistics for 159.153.64.173:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 122ms, Maximum = 125ms, Average = 123ms
Ping is working.
I want to tell you something.
I am very grateful for your help. You have tried to help me beyond anything and you have put so much effort into trying to find a solution for me.
I am very grateful for this indeed. That is awesome and I cannot show my appreciation as much as I'd love to. I didn't believe someone would have such an urge to help other people
and this is all for admiration which you deserve.
I want you to let me continue bumping this thread now until an EA representative tries to jump in for the conversation.
I think I took enough of your time and I don't want to keep taking from your time.
If an EA representative decides to jump in, I'd gladly do anything to help resolve the issue
Thank you again, you have been awesome.
I will keep bumping this thread every day.
Konform103
7 years ago
One quick thing.. Can you click on accessibilty option when you are in the infinite loading screen?
Empyw
7 years ago
No. I get into the game, the intro happens and then it starts spinning the circle. I never get any options. I don't reach Data Center or Accessibility.
Konform103
7 years ago
Today i download this app called currports.. I wanted to see which ip adresses apex is connecting to.. I find out apex is using amazon cloud services.. Mostly i wanted to find out if switching server (Data Center option) manually actually does something.. I find out it doesnt store that setting.. If you reset the game it just automatically selects whatever server i dont know the criteria.. I also dont know if it actually goes to the server after you click on it and enter the game..
https://www.nirsoft.net/utils/cports.html
Empyw
7 years ago
Yes, I see this too, but I don't think there is a file somewhere to change the server outside of the game.
Empyw
7 years ago
I also saw this using Wireshark