Forum Discussion

6 years ago

Lobby for ex hackers and previously banned accounts

Hi, 2 months ago my account go hacked and it got banned. I've talked with numerous ea agents to explain the situation and try to get my account back. I pretty much had given up hopes on getting my ...

CaptainFIex

6 years ago

@CaptainFIex And notice the Red icon in the top right corner, my friend was getting the same thing when he joined my games but not when he was playing by himself. What does this icon mean?

Zeelmaekers
Hero+
6 years ago
Hey @CaptainFIex

That is the latency icon meaning the connection is between you and the server takes a while.
Shadow servers as they are called don't exist from what I know but can certainly exist as they are made to keep an eye on players.
But I don't know if EA uses that kind of anti-cheat measures.

If it's just a connection issue, you should get it fixed by troubleshooting your connection.
EA Help - Troubleshoot your connection
- CaptainFIex
  6 years ago
  @Zeelmaekers They definitely do have that kind of server because my game works fine when I play on my new account. And I've asked the players I've been matched with and they also said they've been banned in the past.
  
  I understand it's a reasonable penalty if you've been hacking, but I was wrongfully banned and they have acknowleged that and told me they would unbanned me. I'm happy I did get unbanned but I still can't play normal games. This is like a jail for hackers, if that makes any sense.
  
  Please help.