Forum Discussion

6 years ago

Lobby for ex hackers and previously banned accounts

Hi, 2 months ago my account go hacked and it got banned. I've talked with numerous ea agents to explain the situation and try to get my account back. I pretty much had given up hopes on getting my ...

Zeelmaekers

Hero+

6 years ago

Hey @CaptainFIex

That is the latency icon meaning the connection is between you and the server takes a while.

Shadow servers as they are called don't exist from what I know but can certainly exist as they are made to keep an eye on players.
But I don't know if EA uses that kind of anti-cheat measures.

If it's just a connection issue, you should get it fixed by troubleshooting your connection.
EA Help - Troubleshoot your connection

CaptainFIex

6 years ago

@Zeelmaekers They definitely do have that kind of server because my game works fine when I play on my new account. And I've asked the players I've been matched with and they also said they've been banned in the past.

I understand it's a reasonable penalty if you've been hacking, but I was wrongfully banned and they have acknowleged that and told me they would unbanned me. I'm happy I did get unbanned but I still can't play normal games. This is like a jail for hackers, if that makes any sense.

Please help.