3 years ago
Lost 2x 2,150 apex coin
I had attempted in the past 3 days to buy 2,150 apex coins and when I brought the first batch my transaction screen froze and it said the money had gone through I tried to refund it and it got denied...
Check if the money actually has been taken from your bank account.
Make sure to nicely wrap up all this information and present it to EA in a ticket, which I'd recommend doing via:
https://help.ea.com/en/contact-us/
I'm sure they'll be able to help you out with this.