Solved
Lost access to account - possible hack by 3rd person
Hi.
At the beginning I want to say that you support is a nightmare. Find any useful information like help center mail or report an incident is a joke. Finally, I have decided to log in to anotther ...
- Hi @dikembe1990,
You don't need to resume a case if you've just created it.
That's just letting you know the option is there once you receive a reply, should you need to reopen it for any reason.
If you've just created the case, please keep an eye out for a reply from our support team, thanks!
