Forum Discussion

TheMuckingFouse's avatar
TheMuckingFouse
10 months ago

Lost all account progress after relinking it (Xbox)

Lost all my stuff (legend tokens, coins, shards, levels, skins), literally everything, after I relinked my EA account to my xbox account. I have been playing for around 2 - 3 years, so obviously this...
cross-progression
TheMuckingFouse's avatar
TheMuckingFouse
10 months ago

Back to the original account I used when I started playing.

EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
10 months ago

@TheMuckingFouse,

Unfortunately it's not possible to recover your progress then. While relinking your Xbox to its original account has a chance of recovering your old progress, it's not guaranteed, and if it didn't work then that progress is lost.

  • TheMuckingFouse's avatar
    TheMuckingFouse
    10 months ago

    I see, if I contacted EA support and explained my issue, do you think they can help me recover my data?

    • EA_QueenBee's avatar
      EA_QueenBee
      Icon for Community Manager rankCommunity Manager
      10 months ago
      @TheMuckingFouse,

      They wouldn't be able to restore it either I'm afraid. Losing your game progress is one of the risks that's in the disclaimer you get before you unlink your account.

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