Forum Discussion

kingsigmathe44t's avatar
kingsigmathe44t
2 years ago
Solved

Lost all Account Progress After Unlinking and Relinking PSN Account Back To EA

I recently tried to get cross progression on my Steam EA account by unlinking my PSN account from my other EA account and moving it to my Steam EA Account to get my progress, then discovered that did...
  • EA_Aljo's avatar
    EA_Aljo
    2 years ago

    Hi there, @kingsigmathe44th 

    I'm sorry to say, relinking an account to the original account does not guarantee the content and progress will return. Unfortunately, we don't have a way to return it.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

@kingsigmathe44th 

Unfortunately, yes. We never advise you unlink an account. There is a warning when doing this as well. Relinking to the original account does not guarantee progress and content will return.

kingsigmathe44t's avatar
kingsigmathe44t
2 years ago

I feel like there should at least be a little more safeguards in place to prevent something like this from occurring, maybe the information being stored differently so at least nobody else in the future would have to go through losing all of their progress and possible hundreds of real life dollars put into the game. I just lost my mother yesterday and just wanted to alleviate some stress and play this and get back my old stuff and wasn't even able to get that. Thanks anyways I guess.

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.37,939 PostsLatest Activity: 5 minutes ago