2 years ago
Lost All My Progress in Apex after moving Ps4 acc to new EA acc
Hi! As the title says, I started playing Apex on my PS4 and it was connected to an EA account, and I don't remember which, and the one I think it was doesn't appear to let me log in due to expired...
- 2 years ago
Hey @mxj3ster,
Progress is stored on the EA account level, not on individual platforms like PlayStation, Xbox, Steam, etc. This means if you link your platform to a different EA account, you'll lose access to that progress.
The only way to try restoring that progress would be to re-link your PSN to its original EA account. I'm afraid it's not possible to transfer any content between separate EA accounts.
If you don't recall and/or no longer had access to that original EA account, it would be best to get in touch with support so they can try to verify any details that would help locate the account.
If you create a new case here and select Game Support > EA Account > I want to update my EA Account information or I need help logging in to my EA Account, you should be able to get in touch with the support team so they can take a look.