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Citronll's avatar
Citronll
2 years ago
Solved

Lost all of my Switch Champions Edition progressions after cross-prog

Hello, I was playing Apex legends both on  Switch and PC. My Nintendo account has never been unlinked from my EA account. When I got the cross-prog pop-up mid november, I did not get any of my NINT...
cross-progression
  • Citronll's avatar
    Citronll
    2 years ago

    @EA_IlliumHi, this is my only EA and Nintendo account.

    Accounts were linked on October 26th 2023 near noon, East time , and not after the 26th.

    EDIT  FEB 2TH 2024 : Wow ! I just connected back on my PC and I can finally see my Champions Edition content !! Have not played for the week because I was out of town for work, what a nice surprise ! Have not verified yet if i see my bonus 1000 apex coins on my Switch, but I don't mind for those as I wanted back my legends and exclusive skins.

    If it's because of you, Thank so much @EA_Illium because EA support told me to wait with no E.T.A time.

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

HI @Citronll 

Thanks for the additional information. 

To confirm for the Switch account, was it ever linked to a former EA account before the one it is currently tied to? If so, your progress and items would be on the older EA account as progress/items are stored at the EA account level. 

If not, to confirm did you link the Switch account to its current EA account before or after Oct 26th, 2023? 

Thanks!

Citronll's avatar
Citronll
2 years ago

@EA_IlliumHi, this is my only EA and Nintendo account.

Accounts were linked on October 26th 2023 near noon, East time , and not after the 26th.

EDIT  FEB 2TH 2024 : Wow ! I just connected back on my PC and I can finally see my Champions Edition content !! Have not played for the week because I was out of town for work, what a nice surprise ! Have not verified yet if i see my bonus 1000 apex coins on my Switch, but I don't mind for those as I wanted back my legends and exclusive skins.

If it's because of you, Thank so much @EA_Illium because EA support told me to wait with no E.T.A time.

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