Lost Apex Progress
My APEX account has lost all data and the progress has been reset to zero. I need help
Forum Discussion
EA_QueenBee
Community Manager
Community ManagerHey MuDan0603,
Just to check, what platform do you usually play on? Is it the EA app, or Steam?
Also just to check, when did you last play before you lost your progress?
I often play on the Steam platform, and the last time I played was around October 2025
- EA_QueenBee
Did you unlink or relink your Steam platform to another EA account since then? Apex progress is stored on the EA account level, so linking your Steam to a different one wouldn't carry over the progress you would have made.
No, I haven't cancelled it
- EA_QueenBee
In that case, I don't suppose you have multiple Steam accounts? Are you sure that you're using the correct one to play Apex?
Featured Places
Apex Legends Technical Issues
Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.Community Highlights
- EA_Blueberry7 years ago
