Lost Apex Progress
My APEX account has lost all data and the progress has been reset to zero. I need help
Forum Discussion
I often play on the Steam platform, and the last time I played was around October 2025
EA_QueenBee
Community Manager
Community ManagerDid you unlink or relink your Steam platform to another EA account since then? Apex progress is stored on the EA account level, so linking your Steam to a different one wouldn't carry over the progress you would have made.
No, I haven't cancelled it
- EA_QueenBee
In that case, I don't suppose you have multiple Steam accounts? Are you sure that you're using the correct one to play Apex?
I only have one Steam account, and I am logged in to the correct APEX on Steam
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