Forum Discussion

2 years ago

Solved

Lost everything on apex legends

I was watching the algs (global championship of apex) on twitch when I saw there were drops. I watched for a hour to claim my drop and I claimed it but I got nothing. then I realized it went to my ...

EA_Mako
2 years ago
Hey @Wensputjee,

If you're unable to use these steps to re-link the correct accounts for any reason, you'll need to get in touch with our support team directly so they can help out.

If you create a new case here and select Game Support > The EA app > I want to update my EA Account information, you should be able to get in touch with the support team so they can assist further.

EA_Mako

Community Manager

2 years ago

Hey @Wensputjee,

If you're unable to use these steps to re-link the correct accounts for any reason, you'll need to get in touch with our support team directly so they can help out.

If you create a new case here and select Game Support > The EA app > I want to update my EA Account information, you should be able to get in touch with the support team so they can assist further.