Forum Discussion

New Novice

13 days ago

Lost packs when opening

Reporting a bug that resulted in 50 packs nit opening and losing 75k legend tokens. Packs remained electrified but did not open.

missing content

EA_Mako

Community Manager

13 days ago

Hey Dez_of_BSB,

Just to clarify, your post title says the packs were lost, but you've mentioned they did not open.

Do you still have the packs showing for you in-game, or did they disappear after an error?

Please note if you've upgraded packs and they disappeared after a server error, you'll still have received the contents. However, the new item notification would be missing in that case which may require checking through the various Legends and Weapons to see what new items were picked up.

Feel free to follow this page for any updates, thanks!

Dez_of_BSB

New Novice

5 days ago

Im Not sure why this is marked as solution because there has not been a solution. The game failed to open 50 packs. After the open animation stopped, I received no content. 75k legend tokens were lost as a result of this as well. I pretty much had $50 taken for nothing.