Forum Discussion

RageWT's avatar
RageWT
2 years ago

Lost Progress

So, I logged into my PS5 account, and I encountered an issue when I logged into Apex on my PS5 account. I lost all of my progress and for some reason I received 10,000 Apex coins. Does anyone know wh...
cross-progression
EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
2 years ago

Hey @RageWT 

You can only reset account game progress like that by unlinking your platform account from your EA profile.

There is a warning that you must accept when making any similar changes, and we also have this risk explained here on our website.  

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