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Dan108_Ita's avatar
Dan108_Ita
Rising Novice
6 months ago
Solved

Matchmaking issues on Switch 2 with EA account previously used on Android

Hi, I’m experiencing a matchmaking problem on Apex Legends for Nintendo Switch 2. I linked my EA account, which I had used some time ago on Android, and it seems my progress synced correctly.

The issue is that whenever I try to join an online match, the game shows “Players in queue: 1” and never finds a match, even after waiting several minutes.

I’m using my smartphone’s 5G hotspot connection, which works perfectly fine with other games on Switch 2, like Mario Kart World.

My connection details are:

 

Ping: around 57 ms

NAT type: B (moderate)

Stable 5G download/upload speeds

 

Has anyone else experienced this? Could it be because I started playing on Android and now I’m on Switch 2 with the same account? Or could it be a server/data center issue or compatibility problem (I tested many no results).

Thanks in advance for any advice or help!

[Thread moved from IT Apex Legends board to EN Apex Legends board, please review the guidelines to find the right language board for your post. EA_Claus]

 

5 Replies

  • After 10 days I didn’t received any answer here and from the official support via mail

  • Dan108_Ita's avatar
    Dan108_Ita
    Rising Novice
    21 days ago

    Hello, I have opened this topic 6 months ago. The problem is that since day one I have never been able to play online at Aphex Legends on Switch 2. I have recently uninstalled and installed it back, but nothing changed. 
    When I load the game the matchmaking search forever it can’t find anything.

    (I tried switching servers at start but nothing works)

  • Dan108_Ita's avatar
    Dan108_Ita
    Rising Novice
    12 days ago

    HiMidnight9746​ thx for your suggestions I contacted them and that finally solved the problem. The game works, thx again!

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