Forum Discussion

yellowbearchair's avatar
yellowbearchair
5 years ago
Solved

Matchmaking stuck on 1 person in queue: can’t load into game?

When loading into a game and n apex I get stuck on 1 person in queue. This has only started happening recently in the last 2 weeks. I have uninstalled and reinstalled it with no luck, anyone  had the...
  • EA_Kent's avatar
    EA_Kent
    5 years ago

    @jisraelmatha 

    Hmm, gotcha. Can we try out some troubleshooting to see if we can help out with the matchmaking issues you've been seeing? A good place to start off would be with the basic connectivity steps over at the EA Help website. Those can tackle a lot of the most common issues we see, but if the issue is still happening after that check out the PlayStation-specific steps as well. 

    Let me know how that goes once you've had the chance to give it a shot. Thanks!

    /Kent

EchoGnome62's avatar
EchoGnome62
5 years ago

I had the same issue. I just disabled then enables cross play. Just enable cross play. If Its already enabled, disable then enable. 

acikads's avatar
acikads
5 years ago

In the end it was because of my Xbox account reputatio, ita was at “needs work” and I had to rep it up. Essentially what you need to do is play other multiplayer games such as PUBG, BF and all those which have a big player base in multiplayer so you decrease the reports ratio on your account. Took me day and a half to change my reputation and I was able to queue again

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