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This is how they help a 3+ year player with $100's invested in their game.
Here come the "solutions" of, reboot everything, clear origin cache, reinstall everything, use google's dns that they reply with --every time--, followed with the inevitable "that didn't fix anything" outcome. Then silence.....
- 3 years ago
At least it seems their wait is only 20min. I can play trios, duos, whatever but the minute you uncheck the "fill teammates" button, nothing. Just an eternity of random players in queue numbers and an infinite wait. Im going on 4 weeks now, FOUR WEEKS I havent been able to get into a game solo. Why? How can every other matchmaking mode work, but not allow me into a game by myself to practice? Shop works flawlessly, naturally, and hell Id be happy to even get a response even if it was the same old tired line "iTs YoUr CoNnEcTiOn", which, it obviously cant be, since I can still play the game if I choose to have teammates. But here I am 4 weeks in with several posts over several forums and not one single reply on this. I really love the game just sucks Im not allowed to play the way I want to.
- 3 years ago
@Priapus1337Try a different server and see if it works there. I can get into "no-fill" games, but not on my usual local servers. As a bonus, I get a "this profile is not permitted to play online" message on boot, yet I can still play. I've used my network, my cellphone, a vpn, and geforce now -- all give that same message and connection issues. My friend came over and tried to play with his own laptop/account on my network and got that message and had the same No-Fill server weirdness. Yet, as a team - we could play together on our usual server. Though the "not permitted to play online" message has now "infected" him when he plays at home. Neither of us have had a ban or done anything to cause one. Despite that, having my issue brought up with the TOS people, flagged "priority" even has only resulted in my case being tagged closed/fixed while I've not received one iota of communication on what the hell is happening. Frustration doesn't even begin to describe the feeling. 3500+ hours, over 3 years and $100s spent playing Apex to be treated so poorly by "customer service".
- 3 years ago
3 weeks later, still monitoring several posts on this forum and others, still no response? Not even a canned "cHek Ur nEtwOrk"? I dont understand how everything worked just fine, none of these queue issues till that patch/update, and dead silence? I know they have said openly again and again they dont want and wont put a solos mode in the game, but is this really how theyre gonna go about it? Just disable the No squad fill button I guess and leave it at that? Theres absolutely no reason I would be able to queue into a game mode (WITH TEAMS) like normal, no issues, then the game just stops working when I try to queue solo. That makes absolutely no sense seeing as it was functioning just fine before. 7 weeks now I log, uncheck the box, sit in queue for about an hour in the background while I watch something and browse after work, then alt F4 the game when it never starts. Doesnt matter if I clear caches, change dns, flush dns, no vpn, vpn, change server, relocate my house, change internet providers, just infinite queue, I would really like to play the game now please. Thanks
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