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WizzoLG's avatar
3 years ago

Merge EA Accounts, or Simply Unlink Platform

Over the past few days I've been trying to figure out some sort of way to connect two EA accounts. I used to play on an Xbox, however I built a PC and was forced to create another separate EA account. This stumbled me as I have gotten so much progress on my console, and now I have to restart on a BRAND NEW EA account. Anyways, after some time Ive built a decent progression for my new PC EA account. However, Ideally, I want to have both progressions from both accounts, under one - Like a merge. Only thing is, I guess you guys don't do that - but instead would delete an accounts entire progression that is the secondary. I find this quite silly. Anyways, after talking to support, they unlinked my console account from its original EA account, and moved it to the new one. I told them I specifically did not want this to happen if I would lose things, but they ignored my statement and moved on. Now I lost it all, and would like to return it to how it was. Only this is, since the advisors unlinked it and re linked it, I cant do anything for 6 months. It's also very upsetting when I message them again, and they say they don't have the "power" to bypass that and unlink it. Which is complete crap as I've already had 2 advisors do so. Any suggestions to what I should do? I understand I can't merge them, so all I want to do is return things to how they were. With the Xbox linked to its original EA account, and PC with theirs.

2 Replies

  • @WizzoLG 

    Technically, your data should return if the platform accounts are reconnected to the EA accounts they were originally connected to.

    Pretty much your only option in this case would be to try and sort it out with support, since they can sometimes bypass this 6 month restriction.

    Other than that, there sadly enough isn't really anything else you can do.

  • WizzoLG's avatar
    WizzoLG
    3 years ago

    Okay, makes me feel better that everything isnt lost. I keep trying to contact support and create a chat, but it keeps bugging out and not creating it. Any solution? Also, can you explain what happens when you merge 2 accounts? Do you guys have any plans for allowing two accounts cloud data to be merged?

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