Have tried it before and now, no difference. Still having constant frame drops.
Community ManagerDo you have a PC by chance? If so let’s find out how your connection is reaching our servers. Can you run a UO Trace and screenshot the results? Instructions are here. This will need to be run on a PC that's wired and on the same network you play on.
I dont own a PC and my ping is fine.
Its the constant frame drops and texture loss that's making it unplayable.
FYI it doesn't happen on any other game I play.
Community ManagerThat's going to make it a lot more difficult to find out what the issue is, but we'll keep trying. Let's see if clearing the alternate MAC address will help. Please follow these steps:
Go to your Xbox One Settings (Just press Start, then click Settings)
Go to "Network", then "Advanced Network Settings"
Click on "Alternate MAC Address", and then click "Clear"
Let me know if that makes a difference or not. Thanks!
I do this before starting the game every day, it doesn't work either.
Community Manager
