Microphone doesn't work.
Hello, My microphone won't work in Apex Legends. It is recognized in windows and works when I test it. In audio options I can see my mic and the microphone bar doesn't move when I speak on push...
Forum Discussion
See attached. Those screenshots showed those, but I don't have a bose program that can do that. Only windows related ones.
@Teros1121 Hmm, based off of that screenshot, (which does has the email address showing as well), Apex has access to use your mic.
"I don't have a bose program"
- No worries on that part either. A lot of headsets uses Window's settings anyways. (Like, for my headset, I don't need to use Razer Synapse either).
Overall, this seems to be an issue with Apex and it somehow not supporting any of your headsets. It could be an issue with your PC, but if several headsets work with things like Discord and other devices, then I doubt its related to your PC.
Additional things you could try, (I'm not sure if any of these would resolve the issue):
Spoiler
- Repair your game's files:
- EA App: Go to your game library and click on Apex Legends, then click on "manage", and then "repair".
- Steam: Go to your game library and click on Apex Legends, then click on the gear icon near the right side of the launcher, (below the game's artwork banner). Now, click on "properties", then "installed files", and then lastly, "verify integrity of game files".
- Epic Games: Go to your game library and click on the 3 dots next to Apex Legends. Click on "manage", and then "verify".
Note: If you don't see this as an option on Epic Games and you have Apex Legends installed through the EA App, follow the steps for the EA App.
- Reinstall the game
- Clear Game/Launcher Cache:
- EA App
- Steam
- Epic Games
Note: Steam doesn't exactly have a way to clear the game's cache, only a way to clear the download cache, but it might help.
- Repair your system's files:
- Open the Command Prompt in administrator mode
- Type, "DISM /Online /Cleanup-image /Restorehealth" (without the quotes), and wait for it to finish.
Note: DISM stands for "Deployment Image Servicing and Management tool". It often repairs Microsoft related files, such as issues with Window apps. Some problems with the next file checker can only be fixed after running this one first.
- Now type, "sfc /scannow" (without the quotes), and wait for it to finish.
Note: sfc stands for "System File Checker". This one will repair system files, (such as important Windows drivers).
- Lastly, restart your PC.
- EA App: Go to your game library and click on Apex Legends, then click on "manage", and then "repair".
- Steam: Go to your game library and click on Apex Legends, then click on the gear icon near the right side of the launcher, (below the game's artwork banner). Now, click on "properties", then "installed files", and then lastly, "verify integrity of game files".
- Epic Games: Go to your game library and click on the 3 dots next to Apex Legends. Click on "manage", and then "verify".
Note: If you don't see this as an option on Epic Games and you have Apex Legends installed through the EA App, follow the steps for the EA App.
- Reinstall the game
- Clear Game/Launcher Cache:
- EA App
- Steam
- Epic Games
Note: Steam doesn't exactly have a way to clear the game's cache, only a way to clear the download cache, but it might help.
- Repair your system's files:
- Open the Command Prompt in administrator mode
- Type, "DISM /Online /Cleanup-image /Restorehealth" (without the quotes), and wait for it to finish.
Note: DISM stands for "Deployment Image Servicing and Management tool". It often repairs Microsoft related files, such as issues with Window apps. Some problems with the next file checker can only be fixed after running this one first.
- Now type, "sfc /scannow" (without the quotes), and wait for it to finish.
Note: sfc stands for "System File Checker". This one will repair system files, (such as important Windows drivers).
- Lastly, restart your PC.
But before you try any of those fixes, check to see if Apex is set to use your mic. I know it says it had accessed your mic, but that could mean that it tried to use your mic and wasn't able to, or it was somehow using a different mic. (I've had the issue when playing Sea of Thieves, where it somehow wasn't set to use my mic).
This should be under:
System -> Sound -> Volume Mixer -> Click the drop-down on Apex, and make sure its set to use the right devices
Note: If none of these fixes work for you, I'm unfortunately out of possible solutions. Hopefully someone else has one for you to try, (or that it gets resolved by Respawn through a patch).
I'll leave a summary here so it can hopefully be clear what's going on so far:
- Main headset: Bose PC Desktop Controller
- Headset is not managed by another program, (such as Bose), only Window's audio settings
- Windows audio settings appear to be set up correctly, (as in typical audio settings one would expect to be used)
- The in-game audio setting has open mic enabled, but the mic isn't being properly heard, (as in, no one can hear the user)
- The game has permission to use the mic, (and has recently requested access to use said mic)
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